Who we are
Recent update: 28/10/2025
Thank you for using ImportEV, a product of Life Capital Management Ltd, based in London, United Kingdom. This privacy policy (“Policy”) outlines how ImportEv.com and its related companies (“we”, “our”, or “us”) collect, use, and share personal information of consumer users of this website, www.importev.com. This Policy also applies to any of our other websites that post this Policy.
What we collect
We collect information about you in a range of forms, including personal data. As used in this Policy, “personal data” is as defined in the General Data Protection Regulation, which includes any information that, either alone or in combination with other information we possess, can be used to identify you. We collect information you provide directly to us. For example, we collect information when you use our website, create an online account, contact us, participate in an online survey, sign up to a mailing list, use our customer support services, or otherwise communicate with us. This information may include:
- Personal Information: Your first and last name, title, government-issued ID, address, email address, telephone number (including WhatsApp number), and other contact data.
- Payment Information: Credit card numbers or other payment details, and alternative payment methods.
- Vehicle Preference Information: Details about the type of vehicles you are interested in and preferred shipping method.
How we collect: We collect directly from person(s) who interact with us, directly from our vendors, and finally from individuals who apply for a position or who we recruit
How we use your information
We use your personal information as follows:
- To Provide and Manage the Services You Request: This includes, for example, processing your purchases, providing customer support, and interacting with you via our website.
- To Improve Our Services: We analyze user behavior to improve our website and services.
- To Communicate with You: We use your information to communicate with you about our services, to deliver targeted advertisements, and to provide you with promotional offers.
Who do we share the information with
We may share your personal information as follows:
- Third Parties Designated by You: We may share your personal information with third parties where you have provided your consent to do so.
- Our Third-Party Service Providers: We may share your personal information with our third-party service providers who provide services such as data analysis, payment processing, information technology and related infrastructure provision, customer service, email delivery, auditing, and other similar services.
Cookies and other tracking technologies
We and our third party vendors use cookies and other tracking technologies to manage our website and our services, and to provide an enhanced and more personalized experience for you. You can control the use of cookies at the individual browser level.
Security
We take reasonable steps to ensure that your personal information is treated securely and in accordance with this Policy. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us.
International Data Transfer
Information, including information collected in the European Economic Area (“EEA”), may be transferred, stored, and processed by us and our services providers in the United States and other countries whose data protection laws may be different than the laws of your country. We will protect your personal information in accordance with this Privacy Policy wherever it is processed.
Your rights
You have the right to request access to the personal information we hold about you, to request that it be rectified or deleted, and to request that we restrict the processing of your personal information. In certain jurisdictions, you also have the right to withdraw consent to our processing of your information and the right to data portability. Where we rely on your consent to process personal information, you have the right to withdraw that consent at any time.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Changes to this privacy policy
We may change this privacy policy. If we make any changes, we will change the Last Updated date above.
Contact US
If you have any questions about this Privacy Policy, please contact us at [email protected]